OUR COMMITMENT
At Aster Consulting, we are dedicated to empowering individuals and providers within the NDIS landscape.
Our mission is to provide expert guidance, strategic solutions, and unwavering support to help providers navigate the complexities of the NDIS with confidence and best practice.
We are committed to fostering inclusivity, integrity, and excellence in everything we do. By tailoring our consulting services to meet the unique needs of each client, we ensure that providers can deliver high-quality, person-centered support to those who need it most.
Your success is our priority. Together, we create sustainable and impactful solutions that drive positive change in the disability sector.
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At Aster Consulting, we believe that compliance is everyone's responsibility. The safety, wellbeing and service satisfaction of NDIS participants is at the core of the work we do.
HOW CAN WE HELP?
NDIS Registration and Audit Preparation
NDIS Provider Registration Support
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Assistance in selecting the right registration groups
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Guidance on required policies, procedures, and documentation
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Step-by-step application support via the NDIS Commission portal
NDIS Audit Preparation
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Pre-audit assessments to identify gaps and areas for improvement
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Development and review of policies, procedures, and risk management plans
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Staff training to ensure compliance with NDIS Practice Standards
Ongoing Compliance & Support
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Internal audits and compliance reviews
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Assistance with corrective actions and continuous improvement
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Updates on regulatory changes and best practices
Process Review and Enhancement
Process Assessment & Gap Analysis
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Review existing NDIS workflows, documentation, and compliance measures.
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Identify inefficiencies, bottlenecks, and areas for improvement.
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Benchmark against best practices and NDIS quality standards
​Workflow Optimization & Automation
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Streamline participant onboarding, service agreements, and reporting processes.
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Reduce manual workload through automation and integrated systems
​Compliance & Regulatory Alignment
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Ensure adherence to NDIS Quality and Safeguards Commission requirements.
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Develop robust policies, procedures, and record-keeping frameworks.
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Provide training on compliance best practices for staff.
Training & Capacity Building
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Conduct workshops and training sessions on process improvements.
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Provide ongoing support and updates on NDIS regulatory changes
Performance Monitoring & Continuous Improvement​​
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Offer continuous support and refinement based on feedback and evolving NDIS guidelines.
Strategic Planning and Implementation
Comprehensive Needs Assessment
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​We will work with you to identify your targeted areas of growth and strategic focus.
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Strategic Roadmap Development
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​We will work with you to develop an end to end strategic roadmap to include workload management and resource allocation.
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NDIS Compliance & Quality Assurance
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​Ensuring all policies, procedures, risk management, governance structures and service frameworks meet the NDIS Quality and Safeguarding Standards​​​
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Training & Capacity Building
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Equipping teams with the skills and knowledge to operate effectively within the NDIS environment.
Clare McMullan
Director & Lead Consultant
Clare McMullan is a highly experienced leader and advisor in the disability sector, bringing almost two decades of expertise in service development, policy implementation, and organisational leadership.
As the Director and Lead Consultant of Aster Consulting, Clare provides strategic guidance to organisations, service providers, and individuals navigating the complexities of the disability sector, including the National Disability Insurance Scheme (NDIS).
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Throughout her career, Clare has held key leadership roles in disability services, focusing on improving service quality, accessibility, and compliance. She has successfully led teams through sector reforms, ensuring best practices in person-centered support and advocacy. Her deep understanding of disability policy, governance, and operational management enables her to drive meaningful change and innovation in the field.
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At Aster Consulting Adelaide, Clare specialises in:
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NDIS audit, registration, compliance and quality assurance
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Service design and operational strategy
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Policy development and implementation
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Capacity building and workforce training
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Advocacy and stakeholder engagement
Clare is known for her collaborative and solution-focused approach, working closely with organisations to strengthen service delivery and improve outcomes for people with disabilities. Her commitment to inclusion and empowerment underpins her work, making her a trusted leader in the sector.
